Gym automation that fills the 7pm class.
After-hours membership inquiries, automated trial follow-up, and no-show reduction wired into the SMS, Instagram DM, and studio CRM your front desk already lives in — built and run by a Plumbloom operator so the next trial member lands scheduled, not silent.
Get my studio's automation mapWhat independent studios stop losing
Three leaks between the 6am and 7pm class.
After-hours membership inquiries
A prospect who DMs your studio at 10pm between sets should not become Monday morning’s voicemail. Web chat, SMS, and Instagram DM reply in under a minute, run an interest + goal intake in the same thread, and book a trial class before the lead cools.
Automated trial follow-up
Every trial lead — web form, IG DM, walk-in scan — enters a multi-touch sequence that branches on reply vs. silence and routes a real conversation into your studio CRM. The drip stops the moment a coach takes over or the member converts.
No-show reduction
Day-before SMS and email reminders, two-hour confirmations, and missed-class recovery loops tied to your existing booking system — the empty bench at 7pm fills itself, and the no-shows stop hitting your class revenue.
How it works
Four steps, run by a Plumbloom operator on the tools your studio already pays for.
You don't learn a new dashboard and you don't babysit a new tool. The workflow shows up in your class calendar, your studio CRM, and the SMS + Instagram accounts your members already message — and an operator replies when you have a question.
- 01
Qualifier chat on every channel
Web chat, SMS, and Instagram DM share the same qualifier. It runs the prospect’s goal, preferred class type, and schedule in one thread — and writes the summary to the studio CRM record before a human ever opens it.
- 02
Routing by intent, not by inbox
Hot leads (ready to book a trial, requesting a callback) page the front desk. Warm leads enter the trial follow-up cadence. Cold inquiries land in a nurture lane. The triage that used to eat your coach’s morning gets done before the first class walks in.
- 03
Follow-up cadences that respect silence
Reply pauses the drip. Opt-out scrubs the contact. Day-10 / day-12 / day-14 trial reactivation kicks in for members who went quiet before they lapsed. Everything is consented, throttled, and quotable on a compliance ask.
- 04
Trial booking + reminder loop on the calendar
The chatbot books directly into your class calendar with goal and preferred-time intake attached. A day-before reminder, a two-hour confirmation, and a missed-class rebook run without the front desk watching a dashboard.
Map your studio's automation with us.
Tell us where your trial-to-member funnel is leaking members. One paragraph is fine — we'll map your booking funnel and reply within one business day with the workflow that fits an independent studio's calendar.
Get my studio's automation mapFree, 30 minutes, no pitch — a Plumbloom operator replies inside one business day.